Members
Benefits, Claims & Eligibility
Your member account provides secure, 24/7 access to important information regarding your benefits, claims, and eligibility:
- Claims history
- Explanation of benefits
- Eligibility
- Summary plan description
- Deductible and out-of-pocket accumulators
- ID cards
- Customer service
Go to portal (dates of service on or after 1/1/2023)
Go to portal (dates of service before 1/1/2023)
NOTE: To register for the Secure Health Portal, you will need your current ID card
Forms
To access member claims forms, please visit the link below.
Go to member claims forms
Pre-Authorization Requirements
For a list of procedures that require pre-authorization, please visit the link below.
Go to pre-authorization list
My Road to Wellness
My Road to Wellness allows you to complete a Health Risk Assessment (HRA), maintain your own personal health record and receive care gap alerts. Additionally, members will have access to a host of interactive risk calculators and tracking tools for diet, exercise, blood sugar, blood pressure, and more.
Click here to complete your HRA