Members
My Road to Wellness
My Road to Wellness allows you to complete a Health Risk Assessment (HRA), maintain your own personal health record and receive care gap alerts. Additionally, members will have access to a host of interactive risk calculators and tracking tools for diet, exercise, blood sugar, blood pressure, and more.
My Road to Wellness Portal Click here to complete your HRA
Forms
Benefits, Claims, & Eligibility
Your member account provides secure, 24/7 access to important information regarding your benefits, claims, and eligibility:
- Claims history
- Explanation of benefits
- Eligibility
- Summary plan description
- Deductible and out-of-pocket accumulators
- ID cards
- Customer service
- Provider & vendor information
** Secure Health Portal – After 12/31/2020
**Please note: To register for the Secure Health Portal you will need your current id card information.**
Provider Directory
To access your provider directory, please visit the link below and enter the three-digit group number on your Secure Health ID card.
** Please note there has been a recent update to the Chrome browser that may cause an issue when accessing the Secure Health Provider Directory. Please use an alternate browser if you have an issue or call Secure Health at 800.648.7563, Option 1 for assistance. **
Services listed in the directory are not necessarily covered by your plan. Please verify coverage with your Plan Administrator or call customer service at 800.648.7563.
For transplant-related services, or for dialysis, please contact Secure Health’s Case Management Department at 800.648.7563. Failure to do so may result in a reduction in benefits.
Transitional Care Form
Secure Health’s transitional care management helps you during the critical transitional period from acute care to care in the home. Our services assist in avoiding unnecessary readmissions or emergency room visits. If you need transitional management from Secure Health, please download the form below and mail it to:
Secure Health
Medical Management Department
P.O. Box 13447
Macon, GA 31208
