Benefits, Claims & Eligibility

Your member account provides secure, 24/7 access to important information regarding your benefits, claims, and eligibility:

• Claims history
• Explanation of benefits
• Eligibility
• Summary plan description
• Deductible and out-of-pocket accumulators
• ID cards
• Customer service

Go to portal (dates of service on or after 1/1/2023)

Go to portal (dates of service before 1/1/2023)

NOTE: To register for the Secure Health Portal, you will need your current ID card

Provider Directory

To access your provider directory, please visit the link below and enter the two or three-digit group number on your Secure Health ID card.

Search Provider Directory

Services listed in the directory are not necessarily covered by your plan. Please verify coverage with your Plan Administrator or call customer service at 800.648.7563.

Forms

To access member claims forms, please visit the link below.
Go to member claims forms

Pre-Authorization Requirements

For a list of procedures that require pre-authorization, please visit the link below.
Go to pre-authorization list