Healthcare Providers

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Claims, Eligibility, Benefits, and Pre-Authorization

The online benefits system allows you to review information and send or receive inquiries. Your provider account provides secure, 24/7 access to:

  • Claims history
  • Explanation of benefits
  • Eligibility
  • Summary plan description
  • Deductible and out-of-pocket accumulators
  • ID cards
  • Customer service
  • Provider & vendor information
  • Authorization

Provider Portal

Transitional Care Form

Secure Health’s transitional care management helps you during the critical transitional period from acute care to care in the home. Our services assist in avoiding unnecessary readmissions or emergency room visits. If you need transitional management from Secure Health, please download the form below and mail it to:

Secure Health
Medical Management Department
P.O. Box 13447
Macon, GA 31208

Download Form

Provider Directory

To access your client-specific provider directory, please visit the link below and enter the three-digit group number on your Secure Health ID card. For assistance, please feel free to contact us at 800.648.7563.

Provider Directory

Services listed in the directory are not necessarily covered by your plan. Please verify coverage with your Plan Administrator.

For transplant-related services, or for dialysis, please contact Secure Health’s Case Management Department at 800.648.7563. Failure to do so may result in a reduction in benefits.

Secure Health Preventive Care Guidelines

Preventive Care Guidelines